Packaging Information
PC36 – Desktop PC Shipping & Packaging SOP
Purpose: Minimise transit damage, protect PCIe devices and the CPU socket, and provide a repeatable, defensible packing process.
Important note: Our packaging methods are robust and exceed the industry standard. However, shipping damage remains a remote possibility regardless of packing method used. In the unlikely event this occurs, the customer is fully protected by the warranty included with every PC36 purchase.
1. Final System Preparation & Testing (Bench)
- Perform full system validation:
- 100% CPU + GPU + RAM stress testing
- In-game benchmark run to confirm stability and zero artifacting
- BIOS configuration:
- Update BIOS to latest stable version
- Secure Boot enabled
- EXPO / XMP enabled
- Re-Size BAR enabled
- Custom fan curve applied (balanced acoustics vs cooling)
- If Premier Optimisation is selected:
- Additional BIOS tuning applied (PBO / Intel boost duration as applicable)
- Operating system (if Windows selected):
- Windows installed using a local offline account
- Username set to customer-specified name at checkout
- Power plan edited to disable Fast Startup for stability
- Chipset driver installed
- Video card driver installed
- RGB software installed where applicable (typically SignalRGB)
- Windows Updates checked and applied
- Time/date synchronisation confirmed
- If Premier Optimisation is selected:
- Windows debloating applied (removal of Copilot, telemetry, keylogging, tracking, and 100+ additional optimisations)
- Ultimate Performance power plan enabled
- Windows animations disabled
- Final confirmation:
- System shut down cleanly
- PSU switched off and mains power disconnected
- GPU anti-sag support:
- Installed only if selected by the customer at checkout / listing options
2. Internal Case Bracing
2.1 GPU Support
- Instapak expanding foam placed under the GPU, supporting the GPU mass vertically.
- Ensure no foam applies pressure above the GPU.
- Confirm GPU load path is GPU → case, not GPU → cooler or motherboard.
- Caveat (small form factor systems):
- Foam wedges or alternative packing materials may be used where Instapak is not practical.
2.2 Tower Air Cooler Stabilisation (Not applicable if liquid cooling is used)
- Insert foam wedges:
- Left side of the cooler (lateral restraint)
- Top of the cooler (vertical restraint)
- No foam beneath the cooler
- Install a temporary cable tie restraint:
- Loop around the cooler fin stack (preferred)
- Anchor to top fan mounting rails / structural steel, not perforated mesh
- Leave slight slack (movement arrest only, no preload)
- Add a small foam or cardboard pad at the contact point if required
- Verify:
- Cooler does not swing
- No downward force is applied to the CPU socket
- No contact between cooler restraint and GPU
Note: Temporary shipping restraints must be removed before use.
3. Internal Visual Check
- Confirm:
- GPU is supported from below only
- Cooler (if applicable) is restrained to the case, not the GPU
- No cables are under tension
- Close side panels.
- Confirm glass-side-up orientation marking.
4. Case Boxing (Inner Box)
- Place the PC into the original case box using manufacturer foam inserts.
- Orientation:
- Glass side facing up
- GPU weight acts vertically, not as a cantilever
- Seal the case box.
5. Double Boxing (Outer Box)
- Use a double-walled exterior carton:
- Typically 60 × 60 × 60 cm
- Smaller or larger cartons may be used depending on system configuration
- Place cushioning (air packets or padding) at the bottom of the carton.
- Place the case box into the outer carton, centred.
- Fill remaining voids to prevent movement.
6. Accessories, Documentation & Tracking
- Place the following on top of the case box, inside the outer carton where space permits:
- Component boxes (GPU, motherboard, power supply where available)
- Additional component boxes if space allows
- Notes on included boxes:
- Some components are OEM and do not include retail packaging
- Some boxes may not fit due to size constraints
- GPU and motherboard boxes are always included
- Power supply box is included in most cases where available
- Include documentation:
- Printed receipt
- Copy of shipping label
- Setup / unboxing QR code
- If a solid side-panel case is used: include an additional printed notice reminding the customer to open the case, inspect internals, and remove all packaging before first power-on
- High-value shipment tracking (where applicable):
- A tracking tag (e.g. Apple AirTag or Motorola Moto Tag) may be included
- A prepaid return label is provided
- The customer is required to return the tracking tag to PC36 after successful setup
- Tracking tags are registered to PC36 and cannot be reprogrammed or repurposed by the customer
- Ensure no heavy items can shift onto the PC during transit.
7. Final Sealing & Labelling
- Seal the outer box securely.
- Apply two shipping labels to the exterior of the box.
- Apply orientation labels:
- “This Way Up”
- “Fragile”
- Record package condition and orientation prior to courier handoff.
8. Customer Unboxing & Setup Notes (Provided Separately)
- Follow the QR code for unboxing and setup instructions.
- Remove all internal packaging materials.
- Cut and remove the temporary cooler cable tie (if fitted).
- Confirm GPU anti-sag support remains installed (if applicable).
- Proceed with first power-on.
Design Principles (Summary)
- GPU and cooler are independently supported.
- No component is used as a structural brace for another.
- All heavy loads are transferred into the case chassis.
- Packaging mitigates shock, vibration, and shear forces.
Status: Approved – exceeds industry standard
Images for reference
Figure 1: Cable tie loop for tower air coolers



Figure 2 - Instapak internal foam


Figure 3 - Final example

Figure 4 - Small Form Factor Example

